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Professional Development Academy
Targeted Selection: The Art of Behavioral Interviewing
with John Caver

This course teaches interviewers how to make the best hiring decisions by collecting high-quality behavioral data around job-related criteria for success. Interviewers build their skills in using an objective, consistent, and unbiased process for evaluating candidate data, and learn how sharing their data and considering the data that other interviewers have collected leads to hiring the best candidate every time.
Helps interviewers:
- Measure candidates against well-defined job criteria (knowledge, experience, competencies, and motivations).
- Focus interview questions on job-related behaviors.
- Avoid bias by focusing hiring decisions and promotions on the job requirements and data instead of on feelings or impressions.
- Follow a consistent and methodical process to evaluate data for every candidate.
- Integrate candidate information from multiple interviewers to make the best hiring decision.
Class will be held at the Arkadelphia Alliance and Chamber, 201 N. 26th, Arkadelphia, AR 71923.
Developing Yourself and Others
with John Caver

In this course, learners are introduced to a practical process to guide their own and their direct reports’ development-planning efforts. The outcome is a meaningful development plan that supports the organization’s current and future business needs.
Help leaders:
- Recognize the role of the leader and the team member in development planning and execution.
- Recognize the importance of development to the success of individuals, teams, and the organization.
- Use a three-step process—Assess–Acquire–Apply—to identify strengths and growth areas, plan development actions, and successfully implement development plans.
- Employ a set of best practices to overcome common development barriers and challenges.
- Measure the effectiveness of their development efforts so they know they are successful.
Compentencies developed:
- Building Talent
- Continuous Learning
- Leveraging Feedback
- Personal Growth Orientation
Class will be held at the Arkadelphia Alliance and Chamber, 201 N. 26th, Arkadelphia, AR 71923.